Friday, November 8, 2013

Excel Spreadsheet on Mac shows up blank

Recently a staff member on a Mac started having a problem with Excel spreadsheets showing up completely blank, even though the content was still there.  If she double clicked a cell, she could see the content, but the whole view was not showing the spreadsheet.

This happened with both spreadsheets she had created, as well as ones other people sent her.

Changing the font, font size, or other attributes fixed the issue temporarily.

In looking at her Mac home folder,s he had an older copy of the font Arial in her local ~/Library/Font which was getting substituted for the one in /Library/Fonts and which appears to have been corrupt or no longer valid.  The font was dated 2001.

Deleting the fonts in her local font directory solved the issue.  The Mac is running 10.6.8 and Office 2008 with SP 3.

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