We found a setting that seems to solve a problem that Mr. O was having with printing from WESPaC's Educator Access Plus.
The symptom was that when logging in from a Windows 7 computer using Internet Explorer 9, he would print a student list or other info, and then would only get the header/footer info, with no page content. A print preview of the page showed the same lack of actual content.
The Internet Explorer 9 setting for "Enable Protected Mode" seems to be causing this.
It's under Internet Options, then Security, and in the mddle of the page. Unchecking the box turns it off, and allows printing from WESPaC. Attached is a handout showing how to turn it off, you may want to send this out to users on Windows Internet Explorer 9 who regularly need to print from WESPaC.
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